Effective Date: application release date
Welcome to KOKOA AI ("This software" or"We") ! We are well aware of the importance of personal information to you, and this policy, in plain language, specify what information we collect, why we collect it, how we use it, how we share it, how we protect it, what your rights are, and how you can contact us.
1. Scope of application and core principles
1.1 scope
1.1.1 this policy applies to all clients provided by KOKOA AI and any subsequent introduction of new forms of products or services.
1.1.2 you fully understand and agree to this policy as long as you download, Install, register, log in, browse, or otherwise use KOKOA AI.
1.2 core principles
1.2.1 legality: all data-processing activities are legally based on user consent, contractual performance, statutory obligations or legal interests.
1.2.2 minimum essential: collect only the minimum amount of data necessary to perform the function and prohibit excessive claims.
1.2.3 transparency: real-time notification and"One-click understanding" through pop-ups, animations, examples, privacy dashboards, and other multimodal means.
1.2.4. User Control: provides granular control of"Zero data mode", "Single authorization", "Revocation at any time" and"One-click wipe".
2. The type of information we collect
2.1 information you provide on your own initiative
2.1.1 account information: nicknames, avatars, birthdays, gender, signatures, interest tags (all optional and can be skipped) .
2.1.2 content uploads: voice, text, images, video, links, documents, etc. .
2.2 information that we automatically collect during your use
2.2.1 device information: device model, operating system version, screen resolution, language, time zone, device identifier, etc. .
2.2.2 log information: startup time, Crash Stack, frame rate, CPU usage, memory usage, GPU usage, network latency, packet loss rate, DNS parsing time, button clicks, page dwells, feature usage, search keywords, error codes.
3. How We Use Information
3.1 functions
3.1.1 chat: message delivery, read receipt, offline push, message search.
3.1.2 interaction: voice/text dialogue, knowledge quiz, code generation, powerpoint outline, travel guide.
3.2 safety and compliance
3.3.1 risk-based anti-fraud: detection of abnormal logins, hit library attacks, wool gang, money laundering, piracy, plugins, group control, simulators.
Protection of Minors
4. How we use cookies and similar technologies
4.1 definition of Cookie
4.1.1 a Cookie is a small text file that you place on your terminal when accessing a platform to identify users, record preferences, and prevent fraud.
Cookies and similar techniques are widely used on the internet. When you use our products and/or services, we may use cookies and similar techniques to collect your login information, device information, personal internet browsing history, and other preference data, to ensure the smooth operation of our platform, to simplify your repeated steps (such as registration and login) , to facilitate you to view the use history (such as video viewing history) , to provide you with more personalized or more interesting service content, protect your information and accounts, improve our products and services, etc. .
We will not use cookies and similar techniques for any purpose other than those described in this privacy guide. If you refuse us to use cookies and similar techniques to collect and use your information, you can use browser settings management and partial/total rejection of cookies and/or similar techniques, if your browser has this capability; or remove cookies and/or similar technologies that have been stored on your computer, mobile device, or other device. If you need more information about how to change browser settings, see the settings page for the browser you are using. You understand and acknowledge that some of our products/services can only be implemented using cookies or similar techniques. If you refuse to use or remove them, you may not be able to use our related products and/or services properly or get the best service experience with our products and/or services. At the same time, this may also have an impact on your information protection and account security.
4.2 classification and use of Cookies
4.2.1 strictly necessary: for login status, CSRF protection, load balancing, denial of access to core functionality.
4.2.2 performance statistics: Google Analytics, Firebase, Huawei Analytics, allied, used to calculate daily liveness, retention, crash rates, anonymized data and automatically deleted after 26 months of retention.
5. Storage of user information
5.1 storage locations
The software will store the user information in the security measures of the server, these servers are located in the data storage area of legal compliance, and the software will take reasonable technical means and management measures, ensure that user information is stored in a secure and reliable environment.
5.2 storage life
This software will strictly abide by the relevant laws and regulations on the storage period of user information and the necessity of the principle. For the personal information provided by the user, the software will properly keep the information for the period of validity of the user account or the period of retention required by law; for the behavior data generated by the user in the process of use, etc. , the software will securely delete or anonymize user information for the duration necessary to achieve the stated purposes of this privacy policy.
6. Sharing information
6.1 delegation of personal information
Some of the functions of the platform may be provided by external service providers. For example, we may hire a professional data processing service provider to provide technical support for data analysis of our platform.
We will sign agreements with companies, organizations and individuals entrusted with the processing of personal information, specify the purpose, duration, manner of processing, type of personal information, protective measures, and rights and obligations of both parties. We will also oversee the client's personal information processing activities.
6.2 sharing with third parties outside the group
In order to provide you with a full range of products and services, in some cases we may need to share your personal information with third parties outside our group. We will only share your personal information with third parties for the lawful, lawful, and minimum necessary purposes set forth in this guide, and will only share necessary personal information. If a third party alters or processes your personal information beyond what you originally agreed to, we will require that third party to obtain your consent again.
We will require companies, organizations, and individuals who share personal information with us to strictly adhere to our data privacy practices and requirements, including, but not limited to, the processing of personal information in accordance with data protection agreements, undertakings and relevant data processing policies to avoid the identification of individuals and to ensure privacy and security.
7. Change
We may update this privacy guide in due course. You will be notified of any changes to this privacy policy and will be notified of the effective date when the version is updated. When there are significant changes to this privacy guide, we will provide more prominent notifications to inform you of those changes.
The"Major changes" include:
(1) the name or contact information of the person handling the personal information;
(2) the purpose and method of processing personal information, the type of personal information to be processed, and the duration of retention
(3) the manner and procedure by which an individual exercises the rights provided for in this law
(4) other matters that should be notified in accordance with legal and administrative provisions.
Please read the updated privacy guide carefully. By continuing to use Kokoa AI, you agree to have your personal information processed in accordance with the updated privacy guidelines. If the purpose, method or type of processing of personal information changes, we will again obtain your consent.
Protection of Minors
We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, we will not process your personal information until we have your or Your Guardian's consent. Specifically, if you are a child under the age of 18, you should carefully read this agreement with your guardian before using Kokoa AI services.
9. Contact information
Contact Us
We have established a dedicated personal information protection team and Personal Information Protection Commissioner. If you have any questions, complaints, or suggestions regarding this privacy guide or the protection of your personal information, please contact us at:
Send questions to zhaojun@guardanet.shop
Thank you for your patience! Kokoa AI is committed to making every conversation safe, fun, and trustworthy. We join you in protecting privacy with technology and connecting the world with innovation.